Yottaa Traffic Analytics Dashboards not populating data

Incident Report for Yottaa

Resolved

This issue has been resolved. Thank you for your patience as we worked through this incident.

Posted Aug 14, 2019 - 23:01 EDT

Monitoring

A fix has been implemented and we are monitoring the results. We will update this notice when new information is available. Production traffic is not impacted, only the data display.

Posted Aug 14, 2019 - 22:39 EDT

Identified

The issue has been identified and Yottaa Engineers are implementing a fix. Will update this notice when issue is resolved. Production traffic is not impacted, only the data display.

Posted Aug 14, 2019 - 21:49 EDT

Investigating

The Traffic Analytics and Security dashboards are not populating with data. We are investigating. Production traffic is not impacted, only the data display.

Posted Aug 14, 2019 - 21:37 EDT

This incident affected: Yottaa Portal and Services (Real-Time Traffic Analytics).